What to Expect
During Your Visit

At AG, we strive to make each visit informative, helpful, friendly and comfortable. Our office staff, mid-level providers and physicians will work with you to learn your needs, answer your questions and get to the bottom of your gastroenterological issues.

Your gastroenterologist will get to know you and review your symptoms, then evaluate your needs and determine next steps. Where appropriate, Austin Gastroenterology will collaborate with your Primary Care physician to customize our approach to your care.

When visiting a clinic office, you'll spend much of your time speaking with our Mid-Level Providers — friendly, informed healthcare professionals working hand-in-hand with your physician to design treatments appropriate for you.

Your Healthcare Team

When you visit one of our physician offices or endoscopy centers, you'll be greeted by friendly, knowledgeable staff who will work with your individual needs and healthcare goals. Here's a look at some of the team members you'll meet:

Your Physician

One of our board-certified gastroenterology experts. Before you schedule any procedure, we'll make sure that you meet and discuss your proposed treatment plan or procedure with your physician. We'll go over the risks, benefits and alternatives of your proposed treatment plan or procedure. You'll be given an opportunity to ask questions and discuss your needs with the physician.

Mid-Level Provider

Your Physician Assistant (PA) or Advanced Nurse Practitioner (APN) collaborates with your physician on your individual treatment plan. Your physician directs your care with the PA/APN to assure that all of your needs are met.

Registered Nurse

A registered nurse (RN) will assist your physician during your procedure. Our Certified Gastrointestinal Registered Nurses (CGRN) are recognized by the SGNA as specialists in GI nursing. Our nurses are your advocate during your stay at the endoscopy center — focused on your health, care and well-being. All of our nurses are certified in Advanced Cardiac Life Support (ACLS) practices.

Endoscopy Technician

For gastrointestinal procedures, endoscopy technicians are the vital link between man and machine. Our endoscopy technicians work at the direction of your physician. They ensure that our advanced technologies are used to their full advantage. Each AG endoscopy technician is certified by SGNA as a Gastroenterology Technical Specialist (GTS) and a practitioner of Advanced Cardiac Life Support (ACLS).

What to Expect When Receiving a Colonoscopy or Upper Endoscopy Procedure

Scheduled to undergo a colonoscopy or upper endoscopy procedure? Find information on these procedures in videos from the American Society for Gastrointestinal Endoscopy. Each video explains what you need to know before, during and after these procedures.

Our Promise to You

As a patient-focused organization, we will:

  • Respect your values, preferences and expressed needs
  • Include you in decisions about your treatment plan
  • Deliver education to you as necessary and as requested
  • Maintain your comfort through any means available
  • Provide emotional support to help alleviate your fear and anxiety
  • Involve your family and friends as you see necessary


What are other patients asking us? Here's a list of frequently asked questions (FAQs) and our expert responses.

See answers to these and other common questions. Learn more

Visiting Our Endoscopy Centers

Most of our treatments and procedures are performed at one of our two endoscopy centers. Our centers are licensed by the Texas Department of State Health Services (TDSHS), Medicare certified, and accredited by the American Association for Ambulatory Health Care (AAAHC).

Our endoscopy centers were designed with your comfort and convenience in mind. At each of our locations, you'll find:


Your first stop at any of our endoscopy centers. Reception is where we receive all of our patients. Your information will be verified by a business office associate and you will be checked in for your procedure.

Our reception area houses a waiting room where friends and family can relax during your procedure.


A fully-equipped room where you'll prepare for your procedure. Upon entering a pre-procedure area, you'll be assigned to a private stretcher bed, where you'll be assessed by a registered nurse. You'll be connected to a cardiac monitor to measure your heart rate, respiratory rate, blood pressure, pulse and oxygen level. If your procedure calls for sedation, you may receive some medication to relax you while you are in the pre-procedure area.

We encourage your family and friends to join you in this area — as long as you agree. We value your privacy and make every effort to maintain your privacy and confidentiality utilizing HIPAA guidelines.

Procedure Room

Where we perform procedures aimed at improving your health. Our procedure rooms feature state-of-the-art equipment and all the amenities necessary for successful procedures. A registered nurse will escort you to the procedure room via stretcher. While in the procedure room, you'll be constantly monitored by the RN and cared for by the entire team, under the direction of your physician.


Where a registered nurse monitors your health immediately after your procedure. We'll work to alleviate any discomfort you may feel and provide details on the procedure and follow-up steps. Because you may not remember the physician's recommendations or your discharge instructions due to the medication you received, we encourage your family or friends to meet you in this area.

Infection Control

As part of our Infection Prevention Team, our registered nurses make sure that each of our locations meets infection control regulations and standards. All of the Center's equipment is cleaned, disinfected, and sterilized according to CDC (Centers for Disease Control and Prevention) and APIC (Association of Professionals of Infection Control) standards for your health and well-being.

Find Out More About Your Procedure

Are you looking for more information on your specific procedure? Find out on our Procedures page.